The mover’s biggest question

Do You Keep Your Database and Clients When You Change Mortgage Companies?

It’s the question that should decide where you go. Here’s what “you own your database” really means — and what to confirm before you move your branch.

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The short answer

Yes — at PRMI, your database and your personal branding stays yours.

The single biggest fear when moving a mortgage branch is losing the book of business you spent years building. It should be a dealbreaker question, and the answer should be in writing.

Your clients & referral partners

Past borrowers and the agents who send you business are your relationships. PRMI branch partners own their database — it’s yours to keep and to take.

Your personal brand

Build under your own name or a DBA — a personal or team brand like “The John Thomas Team, a division of PRMI,” or a DBA such as “Montana Mortgage Group powered by PRMI.” Your name, social, reviews, and content stay yours.

Your marketing assets

The campaigns and creative built around your business shouldn’t vanish if you ever leave. Confirm ownership up front.

What to get in writing

Ownership is only real if it’s explicit.

Before you sign anywhere, get clear answers: Can you export your full CRM and contacts? Do you keep your personal brand, social accounts, and reviews? Are your marketing assets yours if you leave? “It’s complicated” is an answer — and usually a no. At PRMI, the answer is that your business stays your business.

Straight answers

Common questions

Who owns my client database at a mortgage company?
It depends entirely on the company’s agreement. Some treat your database as theirs. PRMI branch partners own their database and can take it with them.
Can I take my clients if I change lenders?
If you own your database and personal brand — as PRMI branch partners do — your client and referral relationships move with you.
Can I use my own brand or DBA at PRMI?
Yes. You can build a personal or team brand — like “The John Thomas Team, a division of PRMI” — or operate under a DBA such as “Montana Mortgage Group powered by PRMI.” Your brand is yours to build.
Do I keep my personal brand and social media?
At PRMI, yes. Your name, social accounts, reviews, and personal branding assets are yours to keep, whether you run under your own name or a DBA.
Keep reading

More on running your own branch

Explore a mortgage branch partnership with PRMI.

A straight, confidential conversation about your production, your market, and what running your own PRMI branch would look like.

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